Ask These Questions at Your Concrete Coating Handover
Your installer is on site and the floor is finished — this is the easiest moment to get the details you’ll rely on later. A few minutes of questions now means your project paperwork holds the answers you’ll want next year.
What coating product or system was used on my floor?
Ask for the exact product name and the system — polyaspartic, polyurea, or epoxy — and the crew member who applied it. Keep that note in your project file. If you sell the home or refinance, it’s the record an inspector or new owner may ask for, and it tells you what kind of care your floor needs.
What written return-to-use instructions should I keep?
Ask whether the installer can give you a written note on when the floor is ready for foot traffic, vehicles, and heavy items — not just a verbal answer. Keep it with your paperwork so you’re not guessing before you pull a car in or move storage across the room.
What cleaning guidance is appropriate for this floor?
Get a straight answer on what to use — a specific cleaner, a broom versus a mop, and anything to avoid. Ask whether the recommendation changes with the season. For a fuller walkthrough of routine care, see our 5 Tips for Cleaning Polyaspartic Floors.
What care or maintenance documents should I ask for?
Ask for any care sheet, maintenance checklist, or manufacturer documentation the crew has on hand. Note whether anything needs attention in the first weeks or on a seasonal schedule, so you’re not relying on memory in month three.
Who should I contact if I have follow-up questions?
Get one direct contact — name, phone, and email — for both the installer and any manufacturer or warranty line. Save it where you’ll find it in six months, and ask how that person prefers to be reached.
Which warranty documents apply, if a warranty is actually offered?
Ask exactly what’s covered, by whom, and what the paperwork says, then keep a copy with your records. If a warranty wasn’t part of the agreement, ask that plainly rather than assuming one exists, so you’re clear on what happens if a problem shows up.
